Skip to main content
CafeHealth

For employers

Benefits administration your team doesn't have to manage day to day

CafeHealth administers your benefit programs and supports your employees, so HR can spend less time on notices, claims questions and deadlines.

Benefits Administration

CafeHealth handles the recurring administrative work behind your benefit programs: eligibility and enrollment records, contributions, reimbursements, participant communications and reporting requests from your team.

  • A single administration point for multiple account types
  • Participant records and enrollment tracking
  • Reimbursement and claims processing
  • Reporting requests from HR and finance

COBRA

Continuation coverage is deadline-driven. We administer the notice, election and premium process so your team is not tracking dates manually.

  • Qualifying-event and general notices
  • Election tracking and status updates
  • Premium billing, collection and reconciliation
  • Participant questions handled directly

FSA, HSA & HRA

Pre-tax accounts and employer-funded arrangements are administered end to end, including participant support during the plan year.

  • Plan setup aligned to your design
  • Enrollment support and participant education materials
  • Claims processing and substantiation
  • Ongoing participant service

ICHRA

If you are considering reimbursing individual coverage instead of offering a traditional group plan, CafeHealth supports class design, communications and ongoing administration.

  • Class structure and plan-design support
  • Employee communications
  • Enrollment coordination
  • Substantiation and ongoing administration

Employee Support

Your employees get a direct route to answers instead of routing every benefits question through HR.

  • Phone support during standard business hours
  • Service tickets submitted through the website
  • Help with enrollment, claims and reimbursement questions

Implementation

We coordinate the move to CafeHealth, including required documentation, data handoff, plan configuration and employee communications, and confirm each step with your team.

  • Kickoff and requirements review
  • Plan configuration and documentation
  • Data and file coordination
  • Employee communication support

Why CafeHealth

What employers get from working with us

Fewer vendors to manage

Multiple benefit programs administered by one team with one point of contact.

Less internal admin

Notices, claims and reimbursements are handled by CafeHealth rather than your HR staff.

Support your employees can reach

Participants can call or submit a ticket without going through HR first.

FAQ

Employer questions